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DMCA / Copyright Policy — Raisy Ltd.

Effective as of: 2026-08-31
Last updated: 2026-09-01

Our commitment

Raisy Ltd. respects the intellectual property rights of others and expects users of our Services to do the same. This policy explains how copyright holders can report allegedly infringing content on our Services and how users can respond to such notices.

Reporting copyright infringement

If you believe that content on our Services infringes your copyright, please send a written notice to our designated agent at support@playanoedu.com.

Your notice must include:

  1. A physical or electronic signature of the copyright owner or a person authorized to act on their behalf.
  2. Identification of the copyrighted work claimed to have been infringed, or, if multiple works are covered, a representative list of such works.
  3. Identification of the material that is claimed to be infringing and its location on our Services (including URLs where possible).
  4. Your contact information, including address, telephone number, and email address.
  5. A statement that you have a good-faith belief that the use of the material is not authorized by the copyright owner, its agent, or the law.
  6. A statement that the information in the notice is accurate, and under penalty of perjury, that you are authorized to act on behalf of the copyright owner.

What happens after we receive a notice

Upon receiving a valid notice, we will:

  1. Review the notice for completeness and accuracy.
  2. Remove or disable access to the allegedly infringing material when appropriate.
  3. Notify the user who posted the material, where possible.
  4. Record the notice in accordance with applicable law.

Counter-notice

If you believe that material you posted was removed or disabled by mistake or misidentification, you may submit a counter-notice to support@playanoedu.com.

Your counter-notice must include:

  1. Your physical or electronic signature.
  2. Identification of the material that was removed and its former location.
  3. A statement under penalty of perjury that you have a good-faith belief the material was removed or disabled as a result of mistake or misidentification.
  4. Your contact information.
  5. A statement that you consent to the jurisdiction of the courts of Hong Kong, or that you will accept service of process from the person who provided the original infringement notice.

Repeat infringers

We reserve the right to terminate the accounts of users who repeatedly infringe copyright or other intellectual property rights.

Contact

For questions about this policy, contact us at support@playanoedu.com.